Business Administration Advanced Diploma

Advanced Diploma in Business Administration - Level 3

As you might be aware, business administration is a vital aspect of an organisation. It is the department that is concerned with the proper functioning of the organisation, which is why employers are taking great measures to ensure they recruit the most talented administrative professionals. Individuals aspiring to get into or already in administration should make sure their qualifications are in line with the industry standard and specially formulated course in Advanced Diploma in Business Administration Level 3 has been developed just to do that. This certification will explore every areas of Business Administration inside out and is all the certificate you need to excel within the business administration industry.

This course will give you a brief idea of the roles, duties and responsibilities of a business administrator, after which you will be sufficiently trained on all the skills needed to work in business administration. You will be enlightened on the business environment and the administrative procedures to apply them effectively in increasing growth and success of an organisation.

The other modules of this course will touch on topics such as planning and organising meetings, supervising a team and motivating employees to reach their maximum potential. As a business administrator, it is also your responsibility to coordinate between departments to ensure excellent customer service. How this can be achieved will be extensively presented through this course, all the while providing you with valuable tips, trick and best practices that are used by administrative professionals worldwide.

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Imperial Learning Limited* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Imperial Learning Limited* to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current qualifications.

Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

*South London College is an approved reselling partner for Quality Licence Scheme courses under Imperial Learning Limited

Why study at South London College?

South London College offers the most convenient path to gain skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at South London College and you will be provided with all the necessary material which includes Free CV writing pack to make your learning experience enriching and rewarding.

Eligible for TOTUM card - TOTUM is the #1 student discount card and app giving you access to exclusive student deals on food and fashion, tech and travel and everything in between.

What Will I Learn?

• Gain a clear understanding of the job role as business administrator and become competent in a business environment.
• Learn how to apply administrative best practices to increase growth and success within a business environment.
• Learn how to plan and organise meetings.
• Learn how to supervise a team, motivate them and encourage them to reach maximum potential.
• Provide excellent customer service.
• Qualifying in business administration means you can work in various roles in well-paid positions and with room for career progression.

COURSE CURRICULUM

Module 01 : Working In a Business Environment

• Introduction
• Working with Others
• Equal Opportunities Legislation
• Maintaining Security and Confidentiality
• Data Protection
• Risk Assessments
• Unit Summary

Module 02 : Working With Others in a Business Environment

• Introduction
• Supporting an Organization and Their Mission
• Working as a Team to Achieve Goals
• Methods of Communication
• Individuals Contributing to a Team
• Dealing with Any Problems
• Feedback Methods
• Unit Summary

Module 03 : Customer Service

• Introduction
• Recognising and Dealing with Queries in a Professional Manner
• How to Work With Colleagues to Answer Requests
• Keeping Clients Informed
• Using Procedures and Systems to Deal with Issues
• When to Pass Problems to a Colleague
• Managing Difficult Situations
• Behaving Assertively
• The Importance of Consistency
• Boosting a Client’s Confidence in You
• How Your Behaviour Influences a Customer
• Delivering to Meet the Standards of Your Company
• Continually Meeting Expectations
• Developing Long - Term Customer Relations
• Unit Summary

Module 04 : Planning and Organising Meetings

• Introduction
• Types of the Meetings and their Features
• The Role of the Meeting Planner
• Planning Meetings to Meet Aims
• Finding Suitable Venues
• Resources Required
• Meeting the Needs of the Attendees
• Health And Safety Requirements
• The Purpose of Briefing the Chair
• Hosting a Meeting
• Issues that Can Occur in a Meeting
• Recording the Meeting
• Unit Summary

Module 05 : Producing Documents in a Business Environment

• Introduction
• Different Types of Documents Produced by Businesses
• Document Styles
• Designing Quality Documents
• Promoting the Business Brand
• Resources for Producing Documents
• Procedures Used When Creating Documents
• Checking for Accuracy
• Meeting Deadlines
• Storing Documents and Information
• Unit Summary

Module 06 : Supervising a Team in a Business Environment

• Introduction
• The Purpose and Benefits of Teamwork
• How Supervising Others Can Achieve Goals
• Methods of Communication within Teams
• Planning Work for a Team
• Respecting and Valuing Those in a Team
• Making Use of Each Person’s Strengths
• Motivating and Supporting a Team
• Problems and Disagreements
• Evaluating and Assessing the Work of a Team
• Giving Feedback
• Unit Summary

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method of Assessment

At the end of the Advanced Diploma in Business Administration at QLS Level 3 you will be evaluated through written assignments. In order to complete this Programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Certification

Those who successfully complete the course will be issued the Advanced Diploma in Business Administration at QLS Level 3 by the Quality Licence Scheme.

Course Code: QLS-03763

Awarding body (Accreditation)

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

• Business Administrators and Managers
• Administrative Assistants
• Anyone who wants to learn more about Business Administration and further their career

• Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
• A qualification at level 2 or above in any discipline.

• Business Administrator – £16,478 per annum
• Office Manager – £24,417 per annum
• Administration Manager – £24,183 per annum
• Office Administrator – £17,456 per annum
• Administrative Assistant – £16,910 per annum
• Administrative Coordinator – £19,967 per annum
• Executive Assistant - £30,573 per annum

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included